GRA marks World Customs Day

Ghana has marked this year’s World Customs Day with a call on tax administrators to deepen their engagement with the public.

That, according to the Commissioner-General of Ghana Revenue Authority (GRA), Mr George Blankson, would pave the way for Ghanaians to understand the operations of the GRA and afford “the institution the opportunity to transmit its organisational goals and values”.

Customs Day
This year’s event, on the theme, “Communication: Sharing Information for Better Co-operation”, brought together all the agencies under the GRA and other stakeholders, including representatives of the Ghana Shippers’ Authority and the Ghana Community Network Services.

Certificates from the World Customs Organisation (WCO) were presented to 20 corporate institutions and individuals for their outstanding contribution to the operations of the GRA.

Mr Blankson said as part of plans to promote and enhance the image of the GRA, its main goal was to develop communication systems to engage stakeholders.

He, however, urged stakeholders to improve their corporate performance using effective communication as one of the tools.

Challenges confronting the GRA
A Senior Research Fellow at the Legon Centre for International Affairs (LECIA) at the University of Ghana, Dr Vladimir Antwi-Danso, urged the GRA to create an effective channel of communication to ensure that all the agencies under it were able to co-operate without any obstructions.

In a speech read on his behalf, the WCO Secretary General, Kunio Mikuriya, said one efficient way of delivering quality service and promoting positive attitude among custom officials was by consistent communication.

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